Privacy Policy

Last updated: May 7, 2026

M&M Cleanse ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. If anything here is unclear, give us a call at (570) 706-1413 or email Mmcleanse@yahoo.com — a real person will get back to you.

Information We Collect

We collect only the information needed to schedule, perform, and follow up on cleaning services:

• Contact details — name, phone number, email, service address.
• Service information — the type of clean you're booking, the size of your space, the frequency you want, and any specific requests or notes you share with us.
• Communication history — texts, emails, and call notes related to your service. We keep these to maintain quality and resolve any questions.
• Payment information — processed by our third-party payment processors. We never store full card numbers on our systems.
• Website usage — basic analytics like pages viewed and device type. We do not track you across other websites.

How We Use Your Information

• To schedule and perform the services you book.
• To send you reminders, confirmations, invoices, and follow-ups.
• To respond to your questions or address concerns.
• To improve the quality and consistency of our service.
• To comply with legal obligations (taxes, accounting records, etc.).

Information We Do Not Share

We do not sell, rent, or trade your information. We do not share your address, schedule, or service details with third parties for marketing purposes — ever. We share information only with:

• Our team members who need it to provide your service (their cleaner, scheduler, etc.).
• Service providers we use to run the business — payment processors, scheduling software, accountants. These parties are contractually required to keep your information confidential.
• Law enforcement or regulators when we are legally required to do so.

How Long We Keep It

Active customer information is kept for as long as you're a customer plus seven years afterward, in line with standard business and tax record-keeping requirements. You can request deletion of your data at any time by contacting us — see the section below.

Your Rights and Choices

You can:

• Ask what information we have about you.
• Correct anything that's wrong or outdated.
• Ask us to delete your information (subject to legal record-keeping requirements).
• Unsubscribe from marketing texts or emails by replying STOP, clicking unsubscribe, or simply asking us.
• Decline cookies or tracking through your browser settings — our site works fine without them.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 13. If you believe a child has provided information to us, contact us and we'll remove it.

Updates to This Policy

If we make material changes, we'll update the "Last updated" date at the top and, where appropriate, notify you directly. Continued use of our services after an update means you accept the new policy.